Privacy Policy

The controller responsible for data processing on this website is:

Company name / controller: ENSUN SU ÜRÜNLERİ İNŞAAT TURİZM TİC. LTD. ŞTİ.

Official agency name: LAMILKA TOUR AGENCY

Brand: Lamilka Tour

Registered office: Hatipler Mah. 176. Sok. No: 17
07600 Manavgat / Antalya
Türkiye

Phone / WhatsApp: +90 501 000 44 10

E-mail: info@test.lamilkatour.com

The protection of your personal data is very important to us.

We process your data in accordance with the Turkish Data Protection Law (KVKK) and, where applicable, the European General Data Protection Regulation (GDPR).

Personal data is any information that can identify you personally.

When you visit our website, technical data is collected automatically.

This data is required for the secure and error-free display of the website.

Information collected may include:

• IP address of your device
• Date and time of the visit
• Browser type and version
• Operating system
• Referrer URL
• Pages visited

When booking a tour, an activity or a transfer, we collect the data required to process the booking.

This may include:

• First and last name
• Contact details
• Phone number
• WhatsApp number
• E-mail address
• Dates of birth of participants
• Hotel or accommodation details
• Payment information

Some of the booked services are provided by Lamilka Tour with its own vehicles and staff. Other services are carried out by licensed partner companies.

In both cases, Lamilka Tour remains your contracting party.

In order to provide the booked service, we share the necessary data with the partner company carrying out the service.

Examples of service partners:

• Tour operators
• Licensed guides
• Transfer providers

Only the data required to carry out the service is shared, for example name, number of participants, pick-up location and time.

All partner companies are obliged to comply with applicable data protection regulations.

All online payments are processed through secure external payment gateways using modern 3D Secure technology.

For tours and activities, full payment is made during the booking process. Airport transfers require no advance payment and are paid in cash to the driver.

Online card payments for tours and activities are processed by the payment provider iyzico. This website does not store full credit card numbers or security codes on its own servers.

If a visitor contacts us by e-mail, phone or WhatsApp, we store the information provided in order to answer enquiries and provide support.

Personal data is not shared with third parties without consent, unless this is necessary to provide the requested service.

This website uses cookies.

Cookies are small text files stored on the visitor's device.

Necessary cookies

Required for website functionality and booking processes.

Analytics and marketing cookies

Help us understand visitor behaviour and improve website performance.

These cookies are only activated after the user has given consent via the cookie banner.

Users can change their cookie settings at any time.

Personal data is stored only for as long as necessary to:

• Provide booked services
• Process payments
• Comply with legal obligations
• Meet commercial and tax retention requirements in Türkiye

Users may assert the following rights:

• Access to stored data
• Correction of inaccurate data
• Deletion of data
• Restriction of processing
• Objection to processing

To exercise these rights, please contact: info@test.lamilkatour.com

We use appropriate technical and organisational security measures to protect personal data against:

• Loss
• Unauthorised access
• Manipulation
• Misuse

We reserve the right to update this Privacy Policy at any time to reflect:

• Legal changes
• Regulatory requirements
• Website improvements

The most recently published version applies.